Here's what our customers are saying about our products and services...
“Thanks Consumer Fire Products for giving me peace of mind !!!!!!!!
I’ve lived in my home in Malibu for 15 years, there have been many close calls for us , and when ever the Santa Ana winds kick up I never sleep well from the fear of a fire sweeping through our property and taking our home. Because I travel a lot I also worry when I am away that we will come back to town to a property of only ashes and memories. Since you have installed our automated fire fighting foam system I sleep a lot better and never think twice about going out of town during fire season. You have given me the gift of peace of mind!!!!!!!! There is no price tag you can put on that. Thanks for introducing me to your products and service.”
-RT (Entertainment Executive / Malibu Resident)
“Consumer Fire Products installed a complete FOAMSAFE system on my large house and surroundings in Big Sur, finishing the installation in 2009. This house has many irregular walls and being on a hill is quite tall. Certainly a difficult challenge to a fixed system. Having the automatic system now gives me more peace of mind in a forest fire environment. During recent years we have been ordered to evacuate twice before the system was installed or finished. Very little time was allowed for us to leave and I would have been more comfortable had it been in place then. While no system is or can be 100% certain, this system is the best I have ever seen which is both practical and available.” (Mr. Hathaway replaced an existing wildfire protection system with a FOAMSAFE system)
-Frank G. Hathaway, Big Sur, CA
“For most people the biggest and most important investment of their lives is their home. Home ownership comes with many rewards, challenges, and responsibilities. We all have deep emotional connections not only to the physical structure but to it’s contents. Those personal belongings and mementos that represent our lives and our families throughout the generations are irreplaceable. No insurance settlement can bring back decades of family photo albums, an antique armoire from your Great Grandmother, your kids artwork, or the hundreds of other personal items that can be forever lost in a fire. Not to mention the safety and security of being home in your own house.
So if you live in an area where wildfires exist you must be prepared. Nothing is more important than saving human life in such dire circumstances. But your home is too important to neglect when excellent safe reasonable options exist to help safely defend it in case of a wildfire. When you buy or build a house you get insurance, factor in the costs of maintenance and repair, taxes, landscaping etc…. After living through my first wildfire, the Tea Fire of 2008, now I would never consider home ownership without a FoamSafe system from Consumer Fire Products. To me it is unthinkable not to protect my most important investment to the fullest extent possible.
As soon as the fire made the news I panicked. My family lives right in that area. Once I was sure they drove off to evade the massive fire blowing in their direction, burning down structure after structure, with winds racing up to 75 MPH, I got online to do some research, just in case their home was spared from this natural disaster I wanted to be prepared and proactive. I recalled seeing foam spray systems on the news a few years before during the last fires in Malibu. And how they saved homes while others next door burned to the ground. How I wished I could turn back time and install such a system at my family’s home right in the path of the Tea Fire. Knowing my parents were gone and now safe from the fire’s reaches all I could think about was how hard they worked building that dream home and the million little things inside of it we would forever miss if their home was engulfed in flames like the ones I was seeing on the news that night.
Online from Chicago I found Consumer Fire Products and the FoamSafe Systems they install. I read everything I could find and called that very night thinking I would leave a message and someone would call me back the next day. It was only an hour or two since the Tea Fire began when Irene Rhodes answered the phone. She was beyond helpful and excellent customer service doesn’t begin to describe how she and her company sprung into action providing world class service and safety I didn’t know even existed at that time. Obviously installing a system would have to come later as the fire had only just begun. But she explained a mobile service they have and how it worked. To me it was like a miracle, a way to protect our family home in an emergency. One of their trucks loaded with the FoamSafe spray and three of her firefighting experts drove up to my parents home and sat on the property for three days until the threat had passed. They maintained a constant vigil and kept in contact with us the whole time. They were prepared to spray down the whole property themselves if the threat came close enough. Something their systems do automatically after designed and installed in addition to manual engagement. When the cell towers burned down that first night into the tragedy Irene drove up to Montecito and checked on her team at our house herself to make sure everything was alright. Communication was nearly impossible and I was worried since she said she would call and I could no longer reach her. Once she checked on all her customers and her crew she drove back to the office in the middle of the night. Not only was I relieved to hear our home was still standing and being expertly protected, but the level of customer service blew my mind. She drove into the fire zone in the middle of the night and then drove all the way back to Ventura to call me from a land line to let me know everything was under control and to try not to worry.
The outstanding customer service has not faltered one bit from that first panicked late night phone call I made as a hopeful future preventative measure. Irene Rhodes and the team at Consumer Fire Products along with the FoamSafe Systems Company and their products are have far exceeded all expectations. If you live in a wildfire area please call them and get informed about all the options available to you to keep your home safe in case of a natural disaster. You will not be sorry. Wildfires are a fact of life. Let them show you how to best protect your home. I know they will take good care of you and your most important investment.”
-Sarah E. (Chicago, Ill – regarding the family home in Montecito, CA)